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The Center for Digital Government is pleased to announce the results of its third annual Digital Cities Survey. Underwritten by Microsoft, the Digital Cities Survey examined and assessed how city governments are utilizing information technology to operate and deliver quality service to their customers and citizens.
Mayors, chief information officers and city managers at over 300 of the nation's cities were invited to participate. Officials responded to a set of 16 questions and ranked their jurisdiction according to a four-point scale, providing URLs and background data for final verification and validation. The survey grouped cities into three categories based on population: 250,000 or greater, 125,000-249,999, and 75,000-125,000.
Congratulations to the 2003 Digital Cities Survey Winners:
Top 10 ranking cities with a population of 250,000 or greater:
| City | Rank |
| Tampa, Fla. | 1 |
| Colorado Springs, Colo. | 2 |
| Los Angeles, Calif. | 2 |
| Virginia Beach, Va. | 3 |
| Tucson, Ariz. | 4 |
| Seattle, Wash. | 5 |
| Chicago, Ill. | 6 |
| Nashville, Tenn. | 6 |
| Kansas City, Mo. | 7 |
| Corpus Christi, Texas | 8 |
| Jacksonville, Fla. | 9 |
| Honolulu, Hawaii | 10 |
Top 10 ranking cities with a population of 125,000-249,999:
| City | Rank |
| Fort Wayne, Ind. | 1 |
| Winston-Salem, N.C. | 2 |
| Des Moines, Iowa | 3 |
| Plano, Texas | 4 |
| Salt Lake City, Utah | 4 |
| Richmond, Va. | 5 |
| Lincoln, Neb. | 6 |
| Norfolk, Va. | 6 |
| Torrance, Calif. | 6 |
| Irving, Texas | 7 |
| Hampton, Va. | 8 |
| Bakersfield, Calif. | 9 |
| Mobile, Ala. | 9 |
| Madison, Wis. | 10 |
| Naperville, Ill. | 10 |
Top 10 ranking cities with a population of 75,000-125,000:
| City | Rank |
| Roanoke, Va. | 1 |
| Coral Springs, Fla. | 2 |
| Ogden, Utah | 2 |
| Denton, Texas | 3 |
| Fort Collins, Colo. | 3 |
| Olathe, Kan. | 4 |
| Bellevue, Wash. | 5 |
| Carrollton, Texas | 5 |
| Boulder, Colo. | 6 |
| Schaumburg, Ill. | 6 |
| Independence, Mo. | 7 |
| Pueblo, Colo. | 7 |
| Westminster, Colo. | 7 |
| Tyler, Texas | 8 |
| Arvada, Colo. | 9 |
| Macon, Ga. | 9 |
| Costa Mesa, Calif. | 10 |
| Manchester, N.H. | 10 |
| Roseville, Calif. | 10 |
For more information on the 2003 Digital Cities Survey, contact Janet Grenslitt at jgrenslitt@centerdigitalgov.com.
Underwritten by
Microsoft is dedicated to more efficient and responsive e-government. That means helping government serve the public any time, any place and on any device. As the world's leading software provider for desktop and mobile computers, we engineer products that give government agencies choices in selecting devices, networks, services and technology partners.
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About Us
The Center for Digital Government is a national research and advisory institute on information
technology policies and best practices in state and local government. A private organization
based in Folsom, Calif., the Center’s advisory services, online resources and special reports
provide public- and private-sector leaders with decision support, knowledge and opportunities
to help them effectively incorporate new technologies in the 21st century.
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