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2004 Digital Cities Survey
The Center for Digital Government is pleased to announce the results of its fourth annual Digital Cities Survey. Underwritten by Oracle, the Digital Cities Survey examined and assessed how city governments are utilizing information technology to operate and deliver quality service to their customers and citizens.
Mayors, chief information officers and city managers at over 300 of the nation's cities were invited to participate. Officials responded to a set of 16 questions and ranked their jurisdictions according to a four-point scale, providing URLs and background data for final verification and validation. The survey grouped cities into four categories based on population: 250,000 or greater, 125,000-249,999, and 75,000-124,999,and 30,000-74,999.
Congratulations to the following cities:
| 250,000 or more population: |
| 1st Place: | Virginia Beach, Virginia |
| 2nd Place: | Tucson, Arizona |
| 3rd Place: | Los Angeles, California |
| 4th Place: | Tampa, Florida |
| 5th Place: | Aurora, Colorado |
| 6th Place: | Phoenix, Arizona |
| 7th Place: | Honolulu, Hawaii |
| 8th Place: | Nashville, Tennessee |
| 9th Place: | Washington, D. C. |
| 10th Place: | Colorado Springs, Colorado (tie) |
| 10th Place: | Corpus Christi, Texas (tie) |
| 125,000-249,999 population: |
| 1st Place: | Des Moines, Iowa |
| 2nd Place: | Hampton, Virginia |
| 3rd Place: | Winston-Salem, North Carolina |
| 4th Place: | Madison, Wisconsin |
| 5th Place: | Norfolk, Virginia |
| 6th Place: | Torrance, California |
| 7th Place: | Chesapeake, Virginia |
| 8th Place: | Hollywood, Florida |
| 9th Place: | Chandler, Arizona |
| 10th Place: | Naperville, Illinois |
| 75,000-124,999 population: |
| 1st Place: | Denton, Texas (tie) |
| 1st Place: | Ogden, Utah (tie) |
| 2nd Place: | Pueblo, Colorado |
| 3rd Place: | Santa Monica, California |
| 4th Place: | Richardson, Texas |
| 5th Place: | Roanoke, Virginia |
| 6th Place: | Bellevue, Washington |
| 7th Place: | Westminster, Colorado |
| 8th Place: | Olathe, Kansas |
| 9th Place: | Independence, Missouri |
| 10th Place: | Orem, Utah |
| 30,000-74,999 population: |
| 1st Place: | Redmond, Washington |
| 2nd Place: | Blacksburg, Virginia |
| 3rd Place: | Manchester, Connecticut |
| 4th Place: | Lynchburg, Virginia |
| 5th Place: | Charlottesville, Virginia |
| 6th Place: | Wellington, Florida |
| 7th Place: | Flower Mound, Texas |
| 8th Place: | Walnut Creek, California |
| 9th Place: | Sarasota, Florida |
| 10th Place: | Palo Alto, California |
For a copy of 2004 Digital Cities Survey report, click here.
For more information on the 2004 Digital Cities Survey, contact Janet Grenslitt at jgrenslitt@centerdigitalgov.com.
Sponsored By:

Oracle is the world's largest enterprise software company. For 27 years, Oracle has been helping customers manage critical information. Our goal is to make sure that you spend less money on your systems while getting the most up-to-date and accurate information from them. How can you do this? By simplifying or outsourcing your IT infrastructure to reduce costs, and by integrating disparate systems to create a single, global view of your business.
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About Us
The Center for Digital Government is a national research and advisory institute on information
technology policies and best practices in state and local government. A private organization
based in Folsom, Calif., the Center’s advisory services, online resources and special reports
provide public- and private-sector leaders with decision support, knowledge and opportunities
to help them effectively incorporate new technologies in the 21st century.
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