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Digital State Survey, Phase I, Results Released
The Center
for Digital Government, in conjunction with the Progress
& Freedom Foundation and Government
Technology magazine, completed its research and studies on phase
I of the Nation's Third Annual Digital State Survey.
This is the first of four installments in the yearlong survey, which explored eight areas of technology applications in the 50 states. Phase I of the survey focused on Electronic Commerce and Taxation/Revenue.
Survey results in the Electronic Commerce category reveal what services are available online for citizens, if citizens can actually file or apply for a license online, if citizens can receive online customer service through a state employee, and more.
The Taxation/Revenue category shows which states allow taxpayers to download and submit tax forms online, customer service availability online, and if states use a digital system to record, store and retrieve tax records.
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About Us
The Center for Digital Government is a national research and advisory institute on information
technology policies and best practices in state and local government. A private organization
based in Folsom, Calif., the Center’s advisory services, online resources and special reports
provide public- and private-sector leaders with decision support, knowledge and opportunities
to help them effectively incorporate new technologies in the 21st century.
Corporate Affiliates
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