Reports and Papers

Workforce Performance Revisited: Making the Most of Your Time, Talents and Team

For many agencies, the cost of a full- and part-time employees is their largest single budgetary line item. We have come to think of our workforce as a fixed asset -- slowly changing, uniform, and largely the same today as it was yesterday. But what if we could connect manager and employees in a more meaningful way and achieve higher levels of productivy and employee satisfaction all while saving money?

I Am Who I Say I Am

Examining the Role of Identity and Access Management in Government
Governing Faster, Smarter

The Promise of Useful Data Close at Hand
After the Asterisk*: Getting Past the Perils of Price-Alone Network Purchases

A new strategy paper, After the Asterisk*: Getting Past the Perils of Price-Alone Network Purchases, examines how price alone is insufficient for making decisions about network installations, and how government and education policymakers should look "beyond the asterisks" to determine the real cost and real value of a network. The strategy paper provides 16 questions to aid in network cost assessment, and tips to create a total cost of operations (TCO) model to help organizations think and buy strategically rather than tactically.
Building the Untethered Nation II: Understanding the Vital Role of Local Governments in Wireless Broadband Implementations

This follow-up paper address issues beyond the scope of the original Building the Untethered Nation; particularly in the area of when, whether and how to invest in this new public infrastructure.
Place Matters: Geographically Enabling Government

This paper examines geographic information systems and how they can significantly improve both the effectiveness and efficiency of government service delivery.
A Question of Stewardship

New Strategy Paper from the Center examines the Implications of Credit-based Automobile Insurance Scoring on State Governments
Equity & Integrity

Delivering on the Promise of Tax Modernization and Data Integration
Toward a Preferred Health and Human Services Future

Meeting Today's Needs and Tomorrow's Expectations through Data Integration
Hit Any Key...except Send or Delete

E-mail Security and Availability in the Age of Digital Records
Getting Back Online

A Practical Guide to Protecting Your Information Assets and Ten Things You Wished You Knew Before the Disaster Struck

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Reports and Papers

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